Per the Centers for Medicare and Medicaid Services (CMS), the Hospice PEPPER will be available through the PEPPER Portal in early June 2026. To ensure providers can successfully access their reports, please follow the instructions below.
The Hospice PEPPER will be available through the PEPPER Portal to Authorized Officials (AOs), Access Managers (AMs), and Staff End Users (SEUs) who have been granted the PEPPER business function in the CMS Identity & Access Management (I&A) System.
To become a Staff End User (SEU) and access your organization's PEPPER:
- Log in to the CMS I&A System using your existing NPPES or PECOS credentials.
- Request the PEPPER business function under your organization.
- Obtain approval from your organization's AO or AM (only AOs and AMs can approve SEU access).
- Once approved, log in to the PEPPER Portal using the same credentials to download your organization's PEPPER.
Authorized Officials and Access Managers can find step-by-step instructions in the I&A Quick Reference Guide and Frequently Asked Questions (FAQs).
If users need help identifying their AO or AM, or have questions about their request, they may contact the PECOS External User Services (EUS) Help Desk.
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Hillary Loeffler
National Alliance for Care at Home
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