Hello All-
From your experience with Hospice CAHPS, which measures have proven most meaningful in actually driving improvements in patient and family experience-and how have you operationalized those insights in your organization? Did any of these include support for those living with dementia in late and end stages?
I have access to CMS info: CAHPS® Hospice Survey
Looking more for general thoughts/insights - Thank you in advance!
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Lana Dorffer, M.A. CCC-SLP, DCCI, CAPS
Director of Dementia Care Specialists
Dementia Care Specialists
10850 W. Park Place, Suite 250 • Milwaukee, WI 53224
www.DementiaCareSpecialists.comDirect: 414.261.3731
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