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5/14/24 - Palmetto - different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners

  • 1.  5/14/24 - Palmetto - different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners

    Posted 05-15-2024 11:51 AM

    Has everyone seen this? Is this just for Palmetto? 

    I don't see this requirement in the COPs or Federal Register.  

    Home Health Review Choice Demonstration Certifying Provider Change

    Published 05/14/2024

    Beginning May 20, 2024, home health agencies must submit a hand-off from any original certifying provider to a subsequent provider. 

    If one physician or nonphysician practitioner (NPP) performs the original certification, and a different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners. 

    For example, if "Dr. A" signed the initial certification and "Dr. B" signed the recertification, there should be documentation signed by "Dr. A" that the patient was handed off to "Dr. B." This is acceptable.

    If multiple physician/NPP changes have occurred, Medicare needs documentation for each hand-off. In this example, let's assume "Dr. A" signed the initial certification, and "Dr. D" signed the fourth recertification. There is documentation of a hand-off to from "Dr. A" to "Dr. B" present, but it is signed by "Dr. C." This is unacceptable as there must be a hand-off of care between each physician or NPP in the chain.

    There is no designated format or form that must be used to show the hand-off. Documentation can include, but is not limited to, progress notes, orders to change primary physician or NPP, or anything that shows the change(s) in certifying provider.

    https://www.palmettogba.com/palmetto/jmhhh.nsf/DIDC/4184J8QCJK~Home%20Health%20Review%20Choice%20Demonstration%20(RCD)#:~:text=Home%20Health%20Review%20Choice%20Demonstration%20Certifying%20Provider%20Change,-Published%2005%2F14&text=Beginning%20May%2020%2C%202024%2C%20home,provider%20to%20a%20subsequent%20provider

    Resources



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    Kandy Milette
    A Path of Care Home Health
    Norman OK
    +1 (405) 928-2727
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  • 2.  RE: 5/14/24 - Palmetto - different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners

    Posted 05-16-2024 08:57 AM

    Hey Kandy,

    I saw the same thing and had the same thoughts.  What they are asking for is not detailed in either of the regulations that they cited and is not in any other regulation that I have seen.  As far as I can tell it only applies to Palmetto right now, but this requirement is not anything that I have ever seen used as a reason for denial.  I have reached out to Palmetto asking for further clarification (when does it go into effect? Is this only for hand offs that happen after May 20, or will it be retro applied to older episodes?  What is the regulatory basis for this?)  It's very concerning for our agency. 



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    Daniel Thompson
    VP, Compliance & Performance Improvement
    Well Care Health
    Wilmington NC
    +1 (910) 362-9405
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  • 3.  RE: 5/14/24 - Palmetto - different physician or NPP is recertifying, Medicare needs to see the hand-off between practitioners

    Posted 05-16-2024 09:23 AM

    We have seen this and share your concerns.  We understand from Palmetto that this is something all the MACs discussed and agree with, but we have not seen any communication about it from NGS or CGS.  A "hand off" as described here by Palmetto is not required for payment nor as a condition of participation.  We reached out to CMS about this earlier this week and are continuing conversation with them.  We will post updates here.

    As a reminder, the Medicare Benefits Policy Manual, Chapter 7, Section 30.5.3 states:

    A physician or other allowed non-physician practitioner, other than the certifying physician or certifying allowed practitioner who established the home health plan of care, may sign the plan of care or the recertification statement in the absence of the certifying physician or certifying allowed practitioner. This is only permitted when such physician or allowed non-physician practitioner has been authorized to care for the certifying physician's or allowed practitioner's patients in his/her absence. The HHA is responsible for ensuring that the physician or allowed nonphysician practitioner who signs the plan of care and recertification statement was authorized by the physician or allowed practitioner who established the plan of care and completed the certification for his/her patient in his/her absence.

    This is not a "hand-off" and nothing is required to be signed by the physician. Generally, when the physician certifying and signing the plan of care changes, the home health agency notates this in the medical record, the reasons for it and documentation of the communication with the physician. There are times when communication with the physician is not possible, e.g. medical leave, unplanned absence of the physician, etc.

    We are working on this and will update this thread when we have new information.  



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    Katie Wehri
    Director of Home Health & Hospice Regulatory Affairs
    NAHC
    Washington, DC
    202-240-9254 #3360
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